How To Fix /PM0/ABU_IBC_MSG065 - Template &1 is currently being used by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABU_IBC_MSG -

• Message number: 065

• Message text: Template &1 is currently being used by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABU_IBC_MSG065 - Template &1 is currently being used by user &2 ?

  The SAP error message /PM0/ABU_IBC_MSG065 indicates that a specific template (denoted by &1) is currently in use by another user (denoted by &2). This typically occurs in scenarios where multiple users are trying to access or modify the same template simultaneously, which can lead to conflicts or data integrity issues.
  Cause:
  
  Concurrent Access: Another user is currently editing or using the template, which locks it for other users.
  Session Timeout: A previous session may not have released the lock on the template due to a timeout or improper logout.
  System Configuration: The system may be configured to prevent multiple users from accessing the same template at the same time.
  
  Solution:
  
  Wait and Retry: If the template is being used by another user, the simplest solution is to wait until that user has finished their work and released the lock. You can then try to access the template again.
  Contact the User: If possible, reach out to the user who is currently using the template to see if they can finish their work or release the lock.
  Check for Active Sessions: Use transaction codes like SM04 or AL08 to check for active user sessions. If you find that a session is stuck or not responding, you may need to terminate it (with appropriate permissions).
  System Administrator Intervention: If the issue persists and you cannot identify the user or if the session appears to be inactive, contact your SAP system administrator. They may need to manually release the lock or investigate further.
  Review Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration regarding template access and locking mechanisms to see if adjustments can be made.
  
  Related Information:
  
  Lock Management: SAP uses a locking mechanism to prevent data inconsistencies. Understanding how locks work in SAP can help in troubleshooting similar issues.
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SM21 (to check system logs) for further investigation.
  User Training: Ensure that users are trained on how to properly log out of sessions and manage templates to minimize conflicts.
  
  If the problem continues to occur, it may be beneficial to consult SAP support or your internal IT team for further assistance.