How To Fix /PM0/ABT_MESSAGES022 - Invalid key of insured object to be synchronized

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_MESSAGES -

• Message number: 022

• Message text: Invalid key of insured object to be synchronized

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_MESSAGES022 - Invalid key of insured object to be synchronized ?

  The SAP error message /PM0/ABT_MESSAGES022 Invalid key of insured object to be synchronized typically occurs in the context of the SAP Policy Management or Insurance modules, particularly when dealing with synchronization processes related to insured objects. This error indicates that the system is unable to find or recognize the key of the insured object that is being referenced for synchronization.
  Causes:
  
  Incorrect Key Reference: The key of the insured object being referenced may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the database, such as missing records or corrupted data.
  Configuration Issues: The synchronization process may not be properly configured, leading to issues in identifying the insured object.
  Authorization Issues: The user may not have the necessary permissions to access the insured object.
  System Updates or Changes: Recent updates or changes in the system may have affected the integrity of the data or the synchronization process.
  
  Solutions:
  
  Verify the Key: Check the key of the insured object being referenced in the synchronization process. Ensure that it is correct and exists in the system.
  Check Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for the existence of the insured object. Look for any inconsistencies or missing records.
  Review Configuration: Ensure that the synchronization settings and configurations are correctly set up in the system. This may involve checking customizing settings in the IMG (Implementation Guide).
  User Authorizations: Verify that the user executing the synchronization has the necessary authorizations to access the insured object.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context for the issue.
  Reprocess the Synchronization: If the issue was temporary, try reprocessing the synchronization after verifying the above points.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), SLG1 (Application Log), and others that may help in troubleshooting.
  Documentation: Review SAP documentation related to the specific module you are working with, as it may provide insights into common issues and their resolutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.