How To Fix /PM0/ABT_INT_CROSS011 - There is no open application for policy &1 / contract &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_INT_CROSS -

• Message number: 011

• Message text: There is no open application for policy &1 / contract &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_INT_CROSS011 - There is no open application for policy &1 / contract &2 ?

  The SAP error message /PM0/ABT_INT_CROSS011 indicates that there is no open application for a specific policy and contract combination. This error typically arises in the context of the SAP Policy Management or Insurance modules, where the system is trying to access or process a policy or contract that is not currently active or does not have an open application.
  Cause:
  
  Closed Policy/Contract: The policy or contract referenced in the error message may have been closed or is not in an active state.
  Incorrect Policy/Contract Number: The policy or contract number provided may be incorrect or does not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in the status of the policy or contract.
  Authorization Issues: The user may not have the necessary permissions to access the specified policy or contract.
  
  Solution:
  
  Check Policy/Contract Status: Verify the status of the policy and contract in the system. Ensure that they are open and active.
  Validate Input Data: Double-check the policy and contract numbers being used in the transaction to ensure they are correct.
  Review Application Logs: Look at the application logs for any additional error messages or warnings that may provide more context about the issue.
  Data Consistency Check: If there are data synchronization issues, consider running consistency checks or reports to identify and resolve discrepancies.
  User Authorization: Ensure that the user has the necessary authorizations to access the policy and contract. If not, work with your SAP security team to grant the required permissions.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Knowledge Base for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to policy management, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address known issues.
  Documentation: Review the SAP documentation for the specific module you are working with to understand the expected behavior and requirements for managing policies and contracts.
  
  By following these steps, you should be able to diagnose and resolve the error message /PM0/ABT_INT_CROSS011.