How To Fix /PM0/ABT_CM_MESSAGE351 - Missing implementation of BAdI with filter &1; Claim &2 was not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 351

• Message text: Missing implementation of BAdI with filter &1; Claim &2 was not processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE351 - Missing implementation of BAdI with filter &1; Claim &2 was not processed ?

  The SAP error message /PM0/ABT_CM_MESSAGE351 indicates that there is a missing implementation of a Business Add-In (BAdI) that is required for processing a specific claim. This error typically arises in the context of SAP's Claims Management module, where certain functionalities are enhanced or customized through BAdIs.
  Cause:
  
  Missing BAdI Implementation: The specific BAdI that is supposed to handle the claim processing is not implemented in the system. This could be due to a lack of configuration or a missing custom implementation that is expected to handle the logic for the claim identified by the filter parameters.
  Incorrect Filter Values: The filter values provided in the error message (e.g., &1 for the filter and &2 for the claim) may not match any existing implementations, leading to the error.
  System Configuration Issues: There may be issues with the overall configuration of the Claims Management module, which could prevent the BAdI from being recognized or executed properly.
  
  Solution:
  
  
  Check BAdI Implementation:
  
  Go to transaction SE18 (BAdI Definition) and check for the BAdI related to the claim processing. You can find the BAdI name in the error message or documentation.
  If the BAdI is not implemented, you will need to create an implementation for it. This can be done in transaction SE19 (BAdI Implementation).
  Ensure that the implementation is active and correctly configured to handle the specific filter values.
  
  
  
  Review Filter Values:
  
  Verify the filter values mentioned in the error message. Ensure that they are correct and that there is an implementation that can handle those specific values.
  If necessary, adjust the filter values or create a new implementation that can accommodate them.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to the specific BAdI and the Claims Management module to understand the expected behavior and requirements for the implementation.
  
  
  
  Testing:
  
  After implementing or adjusting the BAdI, test the claim processing again to ensure that the error is resolved.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on implementing the BAdI.
  
  
  
  Related Information:
  
  BAdI (Business Add-In): A way to enhance the standard functionality of SAP applications without modifying the original code. BAdIs allow for custom logic to be added at specific points in the application.
  Claims Management: A module within SAP that deals with the processing and management of claims, often used in industries like insurance and finance.
  Transaction Codes:
  
  SE18: To view BAdI definitions.
  SE19: To create or manage BAdI implementations.
  SE80: To explore the development objects related to the BAdI.
  
  
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with an SAP technical consultant or developer who can provide more in-depth assistance.