How To Fix /PM0/ABT_CM_MESSAGE113 - User &1 is currently processing an application for policy &2/contract &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 113

• Message text: User &1 is currently processing an application for policy &2/contract &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE113 - User &1 is currently processing an application for policy &2/contract &3 ?

  The SAP error message /PM0/ABT_CM_MESSAGE113 indicates that a specific user is currently processing an application for a policy or contract, which prevents other users from accessing or modifying the same application simultaneously. This is a common issue in systems where concurrent processing is restricted to maintain data integrity.
  Cause:
  
  Concurrent Processing: The user identified in the error message is actively working on the specified policy or contract, which locks the record for other users.
  Session Timeout: Sometimes, if a user has left a session open for an extended period, it may still hold a lock on the application.
  System Configuration: The system may be configured to prevent multiple users from editing the same record at the same time.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the user currently processing the application to complete their task. After they finish, you should be able to access the application.
  Check User Activity: If you have access to system logs or user sessions, check if the user is still active. If they are not, you may need to contact your system administrator to release the lock.
  Contact the User: If possible, reach out to the user mentioned in the error message to see if they can complete their processing or if they can release the lock.
  System Administrator Intervention: If the lock persists and the user is not available, a system administrator may need to manually release the lock or terminate the session that is holding the lock.
  Review Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration regarding concurrent processing to see if adjustments can be made.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to policy management or contract processing to understand where the lock is occurring.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  Documentation: Review SAP documentation for best practices on handling concurrent processing and user locks.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.