How To Fix /PM0/ABT_CM_MESSAGE097 - Contract &1 locked for benefit case &2 by a contract lock

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 097

• Message text: Contract &1 locked for benefit case &2 by a contract lock

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE097 - Contract &1 locked for benefit case &2 by a contract lock ?

  The SAP error message /PM0/ABT_CM_MESSAGE097 indicates that a contract is locked for a benefit case due to a contract lock. This typically occurs in the context of contract management within SAP, particularly when multiple users or processes are trying to access or modify the same contract simultaneously.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user or process is currently accessing or modifying the contract. SAP locks the contract to prevent data inconsistencies.
  Long-running Transactions: If a transaction takes too long to complete, it may hold the lock longer than expected, causing other users to encounter this error.
  System Configuration: Certain configurations or customizations in the SAP system may lead to unexpected locking behavior.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction code SM12 to check for active locks. You can look for the user or process that is holding the lock on the contract. If you have the necessary permissions, you can release the lock.
  Communicate with Users: If you identify that another user is working on the contract, communicate with them to understand their needs and coordinate access.
  Review Long-running Processes: If the lock is due to a long-running transaction, review the process to optimize it or break it down into smaller steps.
  Check System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration or consulting with your SAP Basis team to ensure that locking behavior is as expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to check system logs), and ST22 (to check dumps) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to contract management and locking behavior.
  User Training: Ensure that users are trained on how to properly access and modify contracts to minimize locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.