How To Fix /PM0/ABT_CM_MESSAGE011 - Contract '&1' for policy '&2' not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABT_CM_MESSAGE -

  • Message number: 011

  • Message text: Contract '&1' for policy '&2' not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE011 - Contract '&1' for policy '&2' not found ?

    The SAP error message /PM0/ABT_CM_MESSAGE011 indicates that a specific contract associated with a policy cannot be found in the system. This error typically arises in the context of contract management or policy administration within SAP, particularly in modules related to insurance or financial services.

    Cause:

    1. Missing Contract: The contract referenced in the error message does not exist in the system. This could be due to data entry errors, deletion of the contract, or it was never created.
    2. Incorrect Policy Reference: The policy number provided may not be correctly linked to the contract, or the policy itself may not exist.
    3. Authorization Issues: The user may not have the necessary permissions to view the contract or policy.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
    5. Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up, leading to the inability to find the contract.

    Solution:

    1. Verify Contract and Policy: Check if the contract and policy numbers are correct. Ensure that they exist in the system.
    2. Check for Deletion: If the contract was deleted, you may need to restore it or create a new one.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the contract and policy data.
    4. Data Consistency Check: Run consistency checks in the system to ensure that all data is correctly synchronized and there are no discrepancies.
    5. Consult Documentation: Review SAP documentation or configuration guides related to contract management to ensure that everything is set up correctly.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to contract management, such as PM01 for contract management or IP01 for policy management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
    • Documentation: Review the SAP Help Portal for detailed information on contract and policy management functionalities.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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