How To Fix /PM0/ABT_BASISXI023 - Enter the master policy number

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_BASISXI -

• Message number: 023

• Message text: Enter the master policy number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_BASISXI023 - Enter the master policy number ?

  The SAP error message /PM0/ABT_BASISXI023 Enter the master policy number typically occurs in the context of SAP's insurance or policy management modules. This error indicates that a required field, specifically the master policy number, has not been filled in or is missing when trying to execute a transaction or process.
  Cause:
  
  Missing Input: The most common cause is that the user has not entered a master policy number in the relevant field.
  Incorrect Configuration: There may be configuration issues in the system that require a master policy number for certain transactions.
  User Permissions: The user may not have the necessary permissions to access or view the master policy number.
  Data Integrity Issues: There could be issues with the data integrity in the database, leading to the system not recognizing existing policy numbers.
  
  Solution:
  
  Enter the Master Policy Number: Ensure that you enter a valid master policy number in the required field before proceeding with the transaction.
  Check Configuration: Review the configuration settings in the SAP system to ensure that the master policy number is set up correctly and is required for the transaction you are attempting.
  User Permissions: Verify that the user has the necessary permissions to access and enter the master policy number. If not, contact your SAP administrator to adjust the permissions.
  Data Validation: Check the database for the existence of the master policy number. If it should exist but does not, you may need to investigate further or consult with your data management team.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the module you are working with.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in the process where this error occurs.
  User Training: Ensure that users are trained on the importance of entering all required fields, including the master policy number, to avoid such errors in the future.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message and continue with your work in the SAP system.