How To Fix /PM0/ABT_BASISXI012 - Enter the insurance policy number

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_BASISXI -

• Message number: 012

• Message text: Enter the insurance policy number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_BASISXI012 - Enter the insurance policy number ?

  The SAP error message /PM0/ABT_BASISXI012 Enter the insurance policy number typically indicates that a required field, specifically the insurance policy number, has not been filled in during a transaction or process related to insurance management within the SAP system. This error is often encountered in modules related to insurance, such as SAP for Insurance or SAP FS-CD (Collections and Disbursements).
  Cause:
  
  Missing Input: The most common cause is that the user has not entered an insurance policy number in the relevant field.
  Field Configuration: The field for the insurance policy number may be set as mandatory in the configuration, and if it is left blank, the system will trigger this error.
  Data Entry Error: There may be a misunderstanding of the required fields, leading to incomplete data entry.
  
  Solution:
  
  Enter the Required Information: The immediate solution is to locate the field for the insurance policy number in the transaction you are working on and enter a valid policy number.
  Check Field Configuration: If you are an administrator or have access to configuration settings, check if the field is set as mandatory and adjust it if necessary (though this should be done with caution and in accordance with business requirements).
  Validation of Policy Number: Ensure that the policy number you are entering is valid and exists in the system. You may need to verify it against your records or consult with your insurance department.
  User Training: If this error is frequently encountered, consider providing additional training to users on the importance of entering all required fields in the system.
  
  Related Information:
  
  Transaction Codes: Identify the specific transaction code where the error occurs, as this can help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the relevant SAP documentation for the module you are using to understand the data entry requirements better.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By ensuring that all required fields are filled out correctly, you can avoid this error and ensure smooth processing within the SAP system.