How To Fix /PM0/ABS_MESSAGES011 - Multiple simultaneous policy statuses have been found

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABS_MESSAGES -

• Message number: 011

• Message text: Multiple simultaneous policy statuses have been found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABS_MESSAGES011 - Multiple simultaneous policy statuses have been found ?

  The SAP error message /PM0/ABS_MESSAGES011 Multiple simultaneous policy statuses have been found typically occurs in the context of the SAP Policy Management module, particularly when dealing with insurance or financial products. This error indicates that the system has detected multiple active statuses for a policy that should only have one at a time.
  Cause:
  
  Data Integrity Issues: The primary cause of this error is often related to data integrity problems in the database. It may occur if there are multiple records in the database that indicate different statuses for the same policy.
  Concurrent Processing: If multiple processes are trying to update the status of the same policy simultaneously, it can lead to conflicting statuses being recorded.
  System Configuration: Incorrect configuration of the policy management settings or workflows can also lead to this issue.
  
  Solution:
  
  Data Review: Check the database for the policy in question to identify if there are multiple records with different statuses. You can use transaction codes like SE16 or SE11 to view the relevant tables.
  Data Cleanup: If you find multiple statuses, you may need to clean up the data. This could involve deleting or correcting the conflicting records to ensure that only one status is active for the policy.
  Locking Mechanism: Implement or review the locking mechanisms in place to prevent concurrent updates to the same policy. This can help avoid situations where multiple processes are trying to change the status at the same time.
  System Configuration: Review the configuration settings in the Policy Management module to ensure that they are set up correctly. This may involve checking the workflow settings or status management configurations.
  Consult Documentation: Refer to SAP documentation or notes related to policy management for any specific guidelines or patches that may address this issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights or patches that are not publicly available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in diagnosing the issue.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide fixes or workarounds for specific problems.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.