How To Fix /PM0/ABQ_MIG_MSG028 - Policy status changed more than once; policy no.: &1, journal no.: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABQ_MIG_MSG -

• Message number: 028

• Message text: Policy status changed more than once; policy no.: &1, journal no.: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABQ_MIG_MSG028 - Policy status changed more than once; policy no.: &1, journal no.: &2 ?

  The SAP error message /PM0/ABQ_MIG_MSG028 indicates that there has been a change in the status of a policy more than once during a specific process, which is not allowed. This typically occurs in the context of policy management or migration processes within the SAP system, particularly in the area of insurance or financial services.
  Cause:
  
  Multiple Status Changes: The error is triggered when the system detects that the status of a policy has been changed multiple times in a way that violates the expected workflow or business rules.
  Concurrency Issues: If multiple users or processes are trying to update the same policy simultaneously, it can lead to conflicting status changes.
  Data Migration Issues: During data migration, if the data is not properly sequenced or if there are inconsistencies in the data being migrated, it can lead to this error.
  
  Solution:
  
  Check Policy Status Changes: Review the history of the policy in question to identify the sequence of status changes. Ensure that the changes are in line with the expected workflow.
  Locking Mechanism: Implement or check existing locking mechanisms to prevent concurrent updates to the same policy. This can help avoid conflicts.
  Data Migration Review: If this error occurs during a migration process, review the migration scripts or processes to ensure that they are correctly handling the status changes and that the data is being processed in the correct order.
  Error Handling: Implement error handling in your processes to catch and manage such errors gracefully, allowing for retries or manual intervention if necessary.
  Consult Documentation: Refer to SAP documentation or support notes related to policy management and the specific error message for additional guidance and best practices.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to policy management (e.g., IP01, IP02, etc.) to better understand how to navigate and manage policies.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to make changes to policy statuses, as insufficient permissions can sometimes lead to unexpected behavior.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance, providing them with detailed logs and context around the error.