How To Fix /PM0/ABP_PRMPAYR_MSG016 - No valid collection account or valid insured object for &1 (&2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABP_PRMPAYR_MSG -

  • Message number: 016

  • Message text: No valid collection account or valid insured object for &1 (&2)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABP_PRMPAYR_MSG016 - No valid collection account or valid insured object for &1 (&2) ?

    The SAP error message /PM0/ABP_PRMPAYR_MSG016 indicates that there is no valid collection account or valid insured object for the specified parameters. This error typically arises in the context of insurance or financial transactions within the SAP system, particularly when dealing with payment processing or account management.

    Cause:

    1. Missing Collection Account: The system cannot find a valid collection account associated with the transaction or insured object. This could be due to:

      • The collection account not being set up in the system.
      • The collection account being inactive or deleted.
      • Incorrect configuration or mapping of accounts.
    2. Invalid Insured Object: The insured object referenced in the transaction may not be valid. This could be due to:

      • The insured object not being created or activated in the system.
      • The insured object being linked to an inactive or incorrect policy.
      • Data inconsistencies or errors in the insured object master data.
    3. Data Entry Errors: There may be typographical errors in the input data, leading to the system not recognizing the collection account or insured object.

    Solution:

    1. Verify Collection Account:

      • Check if the collection account exists in the system and is active.
      • Ensure that the account is correctly configured and linked to the relevant business partner or customer.
    2. Check Insured Object:

      • Validate that the insured object exists and is active in the system.
      • Review the master data for the insured object to ensure all required fields are filled out correctly.
    3. Data Consistency:

      • Run consistency checks on the data related to the collection account and insured object.
      • Correct any discrepancies found during the checks.
    4. Review Configuration:

      • Ensure that the configuration settings for payment processing and insurance management are correctly set up in the system.
      • Consult with your SAP administrator or functional consultant to review the relevant configuration.
    5. Error Logging:

      • Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    6. User Input:

      • If the error is due to user input, ensure that users are trained to enter data correctly and validate their entries before processing.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:

      • BP (Business Partner) for checking account details.
      • IW31/IW32 for work order management if applicable.
    • SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address known issues.

    • Documentation: Review SAP documentation related to payment processing and insurance management for best practices and configuration guidelines.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in the specific module you are working with.

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