How To Fix /PM0/ABP_POLPR_MSG026 - Premium payer and insured person may not be different

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_POLPR_MSG -

• Message number: 026

• Message text: Premium payer and insured person may not be different

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_POLPR_MSG026 - Premium payer and insured person may not be different ?

  The SAP error message /PM0/ABP_POLPR_MSG026 indicates that there is a conflict between the premium payer and the insured person in the context of insurance policies. Specifically, this error arises when the system detects that the premium payer (the entity responsible for paying the insurance premium) is different from the insured person (the individual covered by the insurance policy). In many insurance scenarios, especially in certain regulatory environments, the premium payer and the insured person must be the same entity.
  Cause:
  
  Data Entry Error: The most common cause is incorrect data entry where the premium payer and the insured person are mistakenly entered as different entities.
  Business Rules: The business rules configured in the SAP system may require that the premium payer and the insured person must be the same for compliance or policy reasons.
  Configuration Issues: There may be specific configurations in the insurance module that enforce this rule, leading to the error when the conditions are not met.
  
  Solution:
  
  Verify Data: Check the entries for both the premium payer and the insured person in the relevant transaction. Ensure that they are the same entity.
  Correct Entries: If they are different, update the records to make them consistent. This may involve changing the premium payer to match the insured person or vice versa, depending on the business requirements.
  Review Business Rules: If the business rules allow for different entities, consult with your SAP administrator or business analyst to review the configuration settings. Adjustments may be needed to allow for different premium payers and insured persons if that is permissible under your business logic.
  Consult Documentation: Refer to the SAP documentation or help resources for further guidance on this specific error message and its implications.
  
  Related Information:
  
  SAP Modules: This error is typically encountered in the SAP Insurance module (SAP FS-PM or FS-ICM).
  User Roles: Ensure that users entering this data have the appropriate roles and permissions to make changes to policy data.
  Testing: After making changes, conduct thorough testing to ensure that the error does not recur and that the system behaves as expected.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By addressing the underlying cause of the error and ensuring that the data is consistent with business rules, you should be able to resolve the issue effectively.