How To Fix /PM0/ABP_POLPR_MSG017 - The insured persons of all coverages must match

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_POLPR_MSG -

• Message number: 017

• Message text: The insured persons of all coverages must match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_POLPR_MSG017 - The insured persons of all coverages must match ?

  The SAP error message /PM0/ABP_POLPR_MSG017 indicates that there is a mismatch in the insured persons across different coverages in an insurance policy. This typically occurs in the context of insurance policy management within SAP, particularly in modules related to insurance and financial services.
  Cause:
  The error arises when the insured persons listed for different coverages in a policy do not match. For example, if you have multiple coverages (like health, life, and accident insurance) and the insured persons for these coverages are not the same, the system will trigger this error. This can happen due to:
  
  Data Entry Errors: Incorrectly entering insured persons for different coverages.
  Policy Configuration Issues: The policy may be set up in a way that requires all coverages to have the same insured persons.
  Changes in Coverage: If a coverage was added or modified after the initial policy creation, it may not have been updated to reflect the same insured persons.
  
  Solution:
  To resolve this error, you should ensure that the insured persons for all coverages in the policy are consistent. Here are the steps you can take:
  
  Review Policy Details: Check the policy details for each coverage and verify the list of insured persons.
  Update Insured Persons: If there are discrepancies, update the insured persons for the coverages to ensure they match.
  Consult Documentation: Refer to your organization's policy management documentation to understand the requirements for insured persons across coverages.
  System Configuration: If the issue persists, it may be necessary to review the configuration settings in SAP to ensure that they align with your business rules regarding insured persons.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manuals: Refer to user manuals or training materials specific to your SAP implementation for guidance on managing insurance policies.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in insurance modules.
  
  By ensuring that the insured persons are consistent across all coverages, you should be able to resolve the error and proceed with your policy management tasks.