How To Fix /PM0/ABP_POLPR_MSG008 - No premium information found in Customizing (PM-ID &1, LOB &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABP_POLPR_MSG -

  • Message number: 008

  • Message text: No premium information found in Customizing (PM-ID &1, LOB &2)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABP_POLPR_MSG008 - No premium information found in Customizing (PM-ID &1, LOB &2) ?

    The SAP error message /PM0/ABP_POLPR_MSG008 indicates that there is no premium information found in the Customizing settings for a specific Policy Management ID (PM-ID) and Line of Business (LOB). This error typically arises in the context of insurance or financial services modules within SAP, particularly when dealing with policy management.

    Cause:

    1. Missing Customizing Entries: The most common cause of this error is that the necessary premium information has not been configured in the Customizing settings for the specified PM-ID and LOB.
    2. Incorrect Configuration: There may be an incorrect or incomplete configuration in the system that does not link the PM-ID with the appropriate premium data.
    3. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing premium information.
    4. Inactive or Incorrectly Defined Premium Calculation Schema: The premium calculation schema may not be active or may not be correctly defined for the specific PM-ID and LOB.

    Solution:

    1. Check Customizing Settings:

      • Navigate to the Customizing settings in SAP (Transaction SPRO).
      • Ensure that the premium information for the specified PM-ID and LOB is correctly defined.
      • Look for the relevant configuration paths related to policy management and premium settings.
    2. Define Premium Information:

      • If the premium information is missing, you will need to create or update the necessary entries in the Customizing settings.
      • Ensure that the premium calculation schema is correctly linked to the PM-ID and LOB.
    3. Review Data Migration:

      • If this issue arose after a data migration, review the migration logs and ensure that all necessary data was transferred correctly.
      • Validate that the premium information exists in the source system and was correctly mapped to the target system.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring premium information for your version of SAP.
    5. Testing:

      • After making changes, perform tests to ensure that the premium information is now being recognized by the system and that the error message no longer appears.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
    • SAP Notes: Check for any SAP Notes related to this error message or the specific module you are working with, as they may provide additional insights or patches.
    • Support: If the issue persists after checking the above, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.

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