How To Fix /PM0/ABP_POLHLDR_MSG002 - Only one main policyholder is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_POLHLDR_MSG -

• Message number: 002

• Message text: Only one main policyholder is allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_POLHLDR_MSG002 - Only one main policyholder is allowed ?

  The SAP error message /PM0/ABP_POLHLDR_MSG002 indicating "Only one main policyholder is allowed" typically arises in the context of managing insurance policies within the SAP system, particularly in the SAP for Insurance solution. This error suggests that the system has detected multiple main policyholders for a single insurance policy, which is not permitted.
  Cause:
  
  Multiple Main Policyholders: The primary cause of this error is that the system has identified more than one main policyholder assigned to a single policy. In insurance terms, a policy can only have one main policyholder, who is responsible for the policy.
  Data Entry Error: This can occur due to incorrect data entry during the creation or modification of a policy.
  System Configuration: There may be issues with the configuration of the policy management module that allows for multiple entries where only one should exist.
  
  Solution:
  
  Review Policyholder Data: Check the policy details in the system to identify how many main policyholders are currently assigned. You can do this by navigating to the policy management section and reviewing the policyholder information.
  Correct the Entries: If you find multiple main policyholders, you will need to determine which one should remain as the main policyholder and remove the others. This may involve editing the policyholder details and ensuring that only one is marked as the main policyholder.
  Data Validation: Implement data validation checks to prevent this issue from occurring in the future. This could involve setting up rules in the system that restrict the assignment of multiple main policyholders.
  Consult Documentation: Refer to the SAP documentation or user manuals for specific instructions on managing policyholders and resolving related errors.
  Contact Support: If the issue persists or if you are unsure how to proceed, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the insurance module.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on policyholder management.
  Training: Ensure that users involved in data entry and policy management are adequately trained on the system's requirements regarding policyholders.
  System Updates: Keep your SAP system updated, as newer versions may have bug fixes or enhancements that could resolve such issues.
  
  By following these steps, you should be able to resolve the error and ensure that your policy management processes run smoothly.