How To Fix /PM0/ABP_MESSAGES569 - Surcharge/discount must not be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_MESSAGES -

• Message number: 569

• Message text: Surcharge/discount must not be processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_MESSAGES569 - Surcharge/discount must not be processed ?

  The SAP error message /PM0/ABP_MESSAGES569 indicating "Surcharge/discount must not be processed" typically arises in the context of pricing and billing processes within SAP, particularly when dealing with conditions related to surcharges or discounts in sales documents, purchase orders, or billing documents.
  Cause:
  
  Configuration Issues: The pricing procedure may not be configured correctly to handle surcharges or discounts for the specific transaction type.
  Condition Records: There may be missing or incorrect condition records for the surcharge or discount in the pricing procedure.
  Document Type Restrictions: Certain document types may have restrictions that prevent the processing of surcharges or discounts.
  Business Rules: The business rules defined in the system may not allow for the application of surcharges or discounts under certain conditions.
  
  Solution:
  
  Check Pricing Procedure: Review the pricing procedure assigned to the relevant document type. Ensure that it is set up to allow for surcharges and discounts.
  Review Condition Records: Verify that the necessary condition records for the surcharge or discount are maintained in the system. You can do this using transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
  Document Type Settings: Check the settings for the document type in the configuration. Ensure that it allows for the processing of surcharges and discounts.
  Business Rules: Review any custom business rules or validations that may be preventing the application of surcharges or discounts. This may involve checking user exits or BAdIs that are implemented in the system.
  Consult Documentation: Refer to SAP documentation or notes related to pricing and discounts to ensure compliance with best practices.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, V/08 (Pricing Procedure), and V/06 (Condition Types).
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide guidance on configuration.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that surcharges and discounts are processed correctly in various scenarios.
  User Training: Ensure that users are trained on the correct procedures for entering and processing surcharges and discounts to avoid future errors.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in pricing and billing processes.