How To Fix /PM0/ABP_MESSAGES339 - CUST_UID &1: Address &2 for insured object &3 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABP_MESSAGES -

  • Message number: 339

  • Message text: CUST_UID &1: Address &2 for insured object &3 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABP_MESSAGES339 - CUST_UID &1: Address &2 for insured object &3 does not exist ?

    The SAP error message /PM0/ABP_MESSAGES339 indicates that there is an issue related to the address of an insured object in the system. Specifically, the message states that the address for a given insured object does not exist. Here’s a breakdown of the components of the error message:

    • CUST_UID &1: This is a placeholder for the customer unique identifier.
    • Address &2: This indicates the address that is being referenced.
    • Insured object &3: This refers to the specific insured object that is being processed.

    Cause

    The error can occur due to several reasons:

    1. Missing Address Data: The address for the specified insured object has not been created or is missing in the system.
    2. Incorrect Configuration: There may be a configuration issue where the insured object is not properly linked to an address.
    3. Data Inconsistency: There could be inconsistencies in the data, such as incorrect entries or deletions that have not been properly handled.
    4. Authorization Issues: The user may not have the necessary permissions to view or access the address data.

    Solution

    To resolve this error, you can take the following steps:

    1. Check Address Data:

      • Verify if the address for the specified insured object exists in the system. You can do this by navigating to the relevant transaction or table where address data is stored.
      • If the address does not exist, create a new address entry for the insured object.
    2. Review Configuration:

      • Ensure that the insured object is correctly configured to link to the appropriate address. Check the configuration settings in the relevant modules (e.g., Insurance, Claims Management).
    3. Data Consistency Check:

      • Run data consistency checks to identify any discrepancies in the database. This may involve checking for orphaned records or entries that do not have corresponding data.
    4. User Authorization:

      • Confirm that the user encountering the error has the necessary authorizations to access the address data. If not, work with your SAP security team to grant the required permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or support notes related to this specific error message for additional guidance and troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to expedite the resolution process.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing addresses and insured objects, such as BP (Business Partner) or IW31 (Create Order).
    • SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address known issues.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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