How To Fix /PM0/ABP_MESSAGES321 - Oldstate data of entity missing: &1, policy, contract &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_MESSAGES -

• Message number: 321

• Message text: Oldstate data of entity missing: &1, policy, contract &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_MESSAGES321 - Oldstate data of entity missing: &1, policy, contract &3 ?

  The SAP error message /PM0/ABP_MESSAGES321 Oldstate data of entity missing: &1, policy, contract &3 typically indicates that there is a missing or incomplete data state for a specific entity in the system, which is often related to policy or contract management within the SAP system.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the database where the old state data for a specific entity (like a policy or contract) is not found.
  Incomplete Transactions: If a transaction was not completed properly, it might leave the system in a state where it cannot find the necessary old state data.
  Configuration Issues: There may be configuration issues in the system that prevent the proper retrieval of old state data.
  Data Deletion: If old state data was deleted or not archived correctly, it could lead to this error.
  
  Solution:
  
  Check Data Integrity: Verify the integrity of the data for the specified entity. Ensure that all necessary records exist in the database.
  Review Transaction Logs: Look at the transaction logs to identify if there were any issues during the processing of the policy or contract that could have led to missing data.
  Reprocess Transactions: If possible, try to reprocess the transactions related to the policy or contract to regenerate the old state data.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  System Configuration: Review the configuration settings related to policy and contract management to ensure they are set up correctly.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant transaction information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or SLG1 (Application Log).
  Documentation: Review SAP documentation related to policy and contract management for any specific guidelines or best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.