How To Fix /PM0/ABP_MESSAGES310 - The information on the taxable person must not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_MESSAGES -

• Message number: 310

• Message text: The information on the taxable person must not be empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_MESSAGES310 - The information on the taxable person must not be empty ?

  The SAP error message /PM0/ABP_MESSAGES310 indicating "The information on the taxable person must not be empty" typically arises in the context of tax-related transactions or processes within the SAP system. This error suggests that the system requires specific information about the taxable person (such as a customer or vendor) to be filled in, but it is currently missing.
  Cause:
  
  Missing Tax Information: The taxable person (customer or vendor) does not have the necessary tax-related information filled out in their master data. This could include fields like Tax Identification Number (TIN), VAT registration number, or other relevant tax details.
  Incorrect Configuration: The system configuration may not be set up correctly to handle tax information for the specific transaction or document type.
  Data Entry Error: There may have been an oversight during data entry, leading to incomplete information being saved for the taxable person.
  
  Solution:
  
  
  Check Master Data:
  
  Navigate to the master data of the customer or vendor in question.
  Ensure that all required fields related to tax information are filled out correctly. This includes checking the tax classification, tax number, and any other relevant fields.
  
  
  
  Update Tax Information:
  
  If any fields are empty or incorrect, update the master data with the correct information.
  Ensure that the information complies with local tax regulations.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings in the SAP system related to tax processing. This may involve checking the tax codes, tax determination procedures, and any related settings in the customizing (SPRO) area.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and the required fields for taxable persons in your specific context.
  
  
  
  Testing:
  
  After making the necessary updates, test the transaction again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like XD02 (Change Customer), MK02 (Change Vendor), or FS00 (G/L Account) to access and modify the relevant master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling tax information.
  User Roles and Authorizations: Ensure that the user attempting to make these changes has the necessary authorizations to edit master data.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in tax processes within SAP.