How To Fix /PM0/ABP_DUALCONTROL009 - Dual control required; External contract included in replacement business

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_DUALCONTROL -

• Message number: 009

• Message text: Dual control required; External contract included in replacement business

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_DUALCONTROL009 - Dual control required; External contract included in replacement business ?

  The SAP error message /PM0/ABP_DUALCONTROL009 indicates that dual control is required for a specific operation involving an external contract in the context of replacement business processes. This is typically related to the SAP Project Management (PM) or Asset Management (AM) modules, where dual control is a security feature that ensures that certain critical actions require approval or confirmation from two different users.
  Cause:
  The error occurs when:
  
  A user attempts to perform an action that involves an external contract in a replacement business scenario.
  The system is configured to enforce dual control for this type of transaction, meaning that it requires a second user to approve or confirm the action before it can be completed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Users Involved: Ensure that the user who initiated the action and the user who needs to provide dual control are both identified.
  
  
  Complete the Dual Control Process:
  
  The user who initiated the action should notify the second user (the approver) to review and approve the transaction.
  The approver should log into the SAP system and navigate to the relevant transaction or approval screen to provide the necessary confirmation.
  
  
  
  Check Configuration Settings: If you believe that dual control should not be required for this transaction, you may need to review the configuration settings in the SAP system:
  
  Consult with your SAP Basis or Security team to check the dual control settings for the relevant business processes.
  Adjust the settings if necessary, but ensure that any changes comply with your organization’s security policies.
  
  
  
  Documentation and Training: Ensure that all users involved in the process are aware of the dual control requirements and have received appropriate training on how to handle such transactions.
  
  
  Related Information:
  
  Dual Control Concept: Dual control is a common practice in many organizations to prevent fraud and errors by requiring two individuals to be involved in critical transactions.
  SAP Notes and Documentation: Check SAP Notes for any specific updates or patches related to this error message. SAP’s official documentation may also provide insights into the configuration and handling of dual control scenarios.
  User Roles and Authorizations: Ensure that the users involved have the appropriate roles and authorizations to perform their respective actions in the dual control process.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.