How To Fix /PM0/ABP_CRDITOR_MSG002 - Business partner &1 cannot be policyholder and creditor

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_CRDITOR_MSG -

• Message number: 002

• Message text: Business partner &1 cannot be policyholder and creditor

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_CRDITOR_MSG002 - Business partner &1 cannot be policyholder and creditor ?

  The SAP error message /PM0/ABP_CRDITOR_MSG002 indicates that a business partner cannot be both a policyholder and a creditor at the same time. This is a validation rule in the SAP system to ensure that the roles of business partners are clearly defined and do not conflict with each other.
  Cause:
  The error typically arises in scenarios where:
  
  A business partner is being assigned roles that are mutually exclusive, such as being both a policyholder (the entity that holds the insurance policy) and a creditor (the entity that is owed money).
  There may be a configuration or data entry issue where the same business partner is incorrectly set up to fulfill both roles.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Roles:
  
  Go to the business partner master data and check the roles assigned to the business partner in question.
  Ensure that the business partner is not assigned both the policyholder and creditor roles.
  
  
  
  Modify Roles:
  
  If the business partner needs to be a policyholder, remove the creditor role from that business partner, or vice versa, depending on the business requirements.
  
  
  
  Review Configuration:
  
  If this situation arises frequently, review the configuration settings in the SAP system to ensure that the rules governing business partner roles are correctly set up.
  Consult with your SAP functional consultant or system administrator to understand if any changes are needed in the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on business partner roles and their implications.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP, business partners can have multiple roles (e.g., customer, vendor, policyholder, creditor). Each role has specific attributes and functions.
  Transaction Codes: You may use transaction codes like BP to manage business partner data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.