How To Fix /PM0/ABP_COV_MSG021 - Age of insured person for option end must be greater than final age

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_COV_MSG -

• Message number: 021

• Message text: Age of insured person for option end must be greater than final age

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_COV_MSG021 - Age of insured person for option end must be greater than final age ?

  The SAP error message /PM0/ABP_COV_MSG021 indicates that there is an issue with the age of the insured person in relation to the option end date in a benefits or insurance-related module. Specifically, the error states that the age of the insured person at the time of the option end must be greater than the final age defined in the system.
  Cause:
  
  Age Calculation Error: The age of the insured person at the option end date is being calculated incorrectly or is not meeting the required criteria.
  Configuration Issues: There may be a configuration issue in the insurance or benefits module that defines the age limits for options.
  Data Entry Error: Incorrect data may have been entered for the insured person's birth date or the option end date.
  Business Rules Violation: The business rules defined in the system may require that the insured person must be above a certain age at the time the option ends, and the current data does not satisfy this requirement.
  
  Solution:
  
  Verify Dates: Check the birth date of the insured person and the option end date to ensure they are entered correctly.
  Age Calculation: Calculate the age of the insured person at the option end date manually to confirm that it meets the required criteria.
  Review Configuration: If you have access, review the configuration settings in the SAP system related to age limits for insurance options. Ensure that they are set correctly according to business requirements.
  Adjust Data: If the data is incorrect, make the necessary adjustments to the insured person's details or the option end date.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with for additional guidance on age-related rules.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with a functional expert who specializes in the insurance module.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  User Manuals: Review user manuals or training materials related to the insurance module for guidance on age-related configurations and rules.
  Testing: If changes are made, conduct thorough testing to ensure that the error does not reoccur and that the system behaves as expected.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.