How To Fix /PM0/ABP_CORR123 - Check for correspondence print authorization failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABP_CORR -

  • Message number: 123

  • Message text: Check for correspondence print authorization failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABP_CORR123 - Check for correspondence print authorization failed ?

    The SAP error message /PM0/ABP_CORR123 Check for correspondence print authorization failed typically indicates that there is an issue with the authorization settings related to printing correspondence in the SAP system. This error can occur in various contexts, particularly in modules related to correspondence management, such as SAP CRM or SAP IS-U.

    Cause:

    1. Authorization Issues: The user attempting to print correspondence does not have the necessary authorizations assigned in their user profile. This could be due to missing roles or authorizations related to correspondence printing.
    2. Configuration Settings: There may be configuration settings in the SAP system that restrict printing based on certain criteria, such as document type or user group.
    3. User Profile: The user profile may not be correctly set up to allow for correspondence printing.
    4. Document Status: The document or correspondence may be in a status that does not allow printing.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to check for missing authorizations.
      • Review the user roles assigned to the user in transaction SU01 and ensure that the necessary roles for correspondence printing are included.
    2. Adjust Authorization Profiles:

      • If the user lacks the necessary authorizations, work with your SAP security team to adjust the authorization profiles or roles to include the required permissions.
    3. Review Configuration Settings:

      • Check the configuration settings related to correspondence printing in the relevant module (e.g., CRM, IS-U).
      • Ensure that the settings do not impose restrictions that would prevent the user from printing correspondence.
    4. Check Document Status:

      • Verify the status of the document or correspondence that the user is trying to print. If it is in a status that does not allow printing, you may need to change the status or take appropriate actions to enable printing.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    6. Testing:

      • After making changes, test the printing functionality again to ensure that the issue has been resolved.

    Related Information:

    • Transaction Codes:
      • SU01 - User Maintenance
      • SU53 - Display Authorization Check
      • PFCG - Role Maintenance
    • Documentation: Review SAP documentation related to authorization management and correspondence printing for more detailed guidance.
    • SAP Community: Consider checking the SAP Community forums for similar issues and solutions shared by other users.

    If the problem persists after following these steps, it may be necessary to engage with SAP support for further assistance.

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