How To Fix /PM0/ABP_CORR021 - Correspondence type can only be released using the business process

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_CORR -

• Message number: 021

• Message text: Correspondence type can only be released using the business process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_CORR021 - Correspondence type can only be released using the business process ?

  The SAP error message /PM0/ABP_CORR021 indicates that a specific correspondence type can only be released through a designated business process. This error typically arises in the context of SAP's correspondence management, particularly when dealing with business processes that require certain conditions to be met before a correspondence can be released.
  Cause:
  
  Business Process Requirement: The correspondence type you are trying to release is configured to be processed only through a specific business process. This means that the system expects certain steps or conditions to be fulfilled before the correspondence can be released.
  Configuration Settings: The configuration settings for the correspondence type may restrict its release to specific business processes, which could be due to compliance, workflow, or business rules.
  Missing Data: There may be missing or incomplete data that is required for the business process to proceed.
  
  Solution:
  
  Check Business Process: Ensure that you are following the correct business process for releasing the correspondence. Review the documentation or guidelines related to the specific correspondence type.
  Review Configuration: If you have access, check the configuration settings for the correspondence type in the SAP system. This may involve looking at transaction codes like SPRO (SAP Project Reference Object) to navigate to the relevant configuration settings.
  Complete Required Steps: Make sure that all necessary steps in the business process have been completed. This may include approvals, data entries, or other prerequisites that must be fulfilled before the correspondence can be released.
  Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SPRO: For configuration settings.
  SOST: To check the status of sent correspondence.
  SWI1: To monitor workflow instances if applicable.
  
  
  
  Documentation: Review SAP Help documentation related to correspondence management and business processes to understand the specific requirements for the correspondence type in question.
  
  
  User Roles and Authorizations: Ensure that the user attempting to release the correspondence has the necessary authorizations to perform the action.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.