How To Fix /PM0/ABP_BTX191 - Input data of claim/benefit case is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_BTX -

• Message number: 191

• Message text: Input data of claim/benefit case is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_BTX191 - Input data of claim/benefit case is not unique ?

  The SAP error message /PM0/ABP_BTX191 Input data of claim/benefit case is not unique typically occurs in the context of processing claims or benefits in SAP systems, particularly in modules related to health insurance or benefits management. This error indicates that the input data provided for a claim or benefit case is not unique, meaning that there are multiple records in the system that match the criteria provided.
  Cause:
  
  
  Duplicate Entries: The most common cause of this error is that there are duplicate entries in the database for the claim or benefit case being processed. This could be due to:
  
  Multiple claims submitted for the same case.
  Incorrect data entry leading to similar records.
  System errors that create duplicate records.
  
  
  
  Incorrect Input Data: The data being inputted may not be specific enough to identify a unique record. For example, if the claim number or beneficiary ID is not unique, the system will throw this error.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to issues with how claims and benefits are processed.
  
  
  Solution:
  
  
  Check for Duplicates: 
  
  Review the database for existing claims or benefit cases that match the input data. You can use transaction codes like SE16 or SE11 to query the relevant tables.
  Identify and resolve any duplicate entries. This may involve deleting or merging records as appropriate.
  
  
  
  Verify Input Data: 
  
  Ensure that the data being entered is complete and accurate. Check for any missing fields or incorrect values that could lead to ambiguity.
  If necessary, modify the input data to make it more specific, ensuring it points to a unique record.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help files related to the specific module you are working with. This may provide insights into how to structure your input data correctly.
  
  
  
  Configuration Review: 
  
  If the issue persists, consult with your SAP Basis or configuration team to review the settings related to claims and benefits processing. They may need to adjust settings to prevent this error from occurring.
  
  
  
  Contact SAP Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE16: Data Browser for checking table entries.
  SE11: Data Dictionary for understanding table structures.
  SARA: Archive Administration, if archiving is relevant to your claims processing.
  
  
  
  Tables Involved: Depending on your specific implementation, the tables involved may vary. Common tables for claims processing include:
  
  PM0CLAIM: Claims data.
  PM0BENEFIT: Benefits data.
  
  
  
  User Roles: Ensure that the user role has the necessary permissions to view and modify claims and benefits data.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.