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How To Fix /PM0/ABP_BTSPROC_MSG039 - Resumption of processing new business with policy &1: Application locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABP_BTSPROC_MSG -

  • Message number: 039

  • Message text: Resumption of processing new business with policy &1: Application locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABP_BTSPROC_MSG039 - Resumption of processing new business with policy &1: Application locked ?

    The SAP error message /PM0/ABP_BTSPROC_MSG039 indicates that the processing of a new business transaction related to a specific policy (denoted by &1) is being blocked because the application is locked. This typically occurs in scenarios where a policy is being processed or updated, and another transaction is attempting to access the same policy simultaneously.

    Cause:

    1. Application Locking: The application or policy is currently being processed by another user or transaction, leading to a lock on the data.
    2. Long-running Transactions: If a transaction takes too long to complete, it can hold locks longer than expected, preventing other transactions from accessing the same data.
    3. Deadlocks: In some cases, a deadlock situation may arise where two or more transactions are waiting for each other to release locks.

    Solution:

    1. Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
    2. Identify the Lock: Use transaction codes like SM12 (to view and manage locks) to identify which user or transaction is holding the lock on the policy. You can then determine if it is safe to terminate that session.
    3. Check for Long-running Processes: Use transaction SM66 (global work process overview) or SM50 (local work process overview) to check for long-running processes that may be holding locks.
    4. Release Locks: If you identify a lock that is no longer needed, you can manually release it using SM12, but be cautious as this may lead to data inconsistencies if the other transaction is still in progress.
    5. Review Application Logic: If this error occurs frequently, review the application logic to ensure that locks are being managed properly and that transactions are not holding locks longer than necessary.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Logs: Review transaction logs to understand the sequence of events leading to the lock.
    • Performance Tuning: Consider performance tuning of the application to reduce the time locks are held, which can help mitigate this issue in the future.

    If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.

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