How To Fix /PM0/ABP_BTSPROC_MSG021 - Data transfer for policy &1 was not successful (BP Universal Change)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABP_BTSPROC_MSG -

  • Message number: 021

  • Message text: Data transfer for policy &1 was not successful (BP Universal Change)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABP_BTSPROC_MSG021 - Data transfer for policy &1 was not successful (BP Universal Change) ?

    The SAP error message /PM0/ABP_BTSPROC_MSG021 indicates that there was an issue with the data transfer for a policy in the context of Business Partner (BP) Universal Change. This error typically arises during the process of updating or transferring data related to business partners in the SAP system.

    Cause:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the policy or business partner records that are being processed.
    2. Configuration Issues: Incorrect configuration settings in the system related to the Business Partner or policy management.
    3. Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the operation.
    4. Technical Errors: There could be underlying technical issues, such as problems with the database, network issues, or system performance problems.
    5. Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.

    Solution:

    1. Check Data Integrity: Verify the data for the policy and business partner involved. Ensure that all required fields are filled and that there are no inconsistencies.
    2. Review Configuration: Check the configuration settings related to Business Partner and policy management. Ensure that they are set up correctly.
    3. Authorization Check: Ensure that the user has the necessary authorizations to perform the operation. You may need to consult with your SAP security team.
    4. Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the data transfer.
    5. Debugging: If you have access to the development environment, consider debugging the process to identify where the failure occurs.
    6. Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SLG1 (Application Log), and others that may be involved in the process.
    • Documentation: Review SAP documentation related to Business Partner management and policy management for best practices and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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