How To Fix /PM0/ABP_BIZPRC445 - Policy selection status is not unique: Cannot start inquiry

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_BIZPRC -

• Message number: 445

• Message text: Policy selection status is not unique: Cannot start inquiry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_BIZPRC445 - Policy selection status is not unique: Cannot start inquiry ?

  The SAP error message /PM0/ABP_BIZPRC445 Policy selection status is not unique: Cannot start inquiry typically occurs in the context of SAP's Advanced Business Process Management (ABPM) or similar modules where policy selection is involved. This error indicates that there are multiple policies that match the criteria for selection, leading to ambiguity in determining which policy to apply.
  Cause:
  
  Multiple Policies: The primary cause of this error is that there are multiple active policies that meet the selection criteria defined in the system. This can happen if the policies are not properly configured or if there are overlapping conditions.
  Configuration Issues: There may be issues in the configuration of the policies, such as incorrect status settings or overlapping validity periods.
  Data Integrity Issues: There could be inconsistencies in the data that lead to multiple policies being applicable for the same scenario.
  
  Solution:
  
  Review Policies: Check the policies that are defined in the system. Look for any overlapping conditions or statuses that might cause multiple policies to be selected. Ensure that each policy has a unique set of criteria.
  Refine Selection Criteria: If possible, refine the selection criteria used for policy selection to ensure that it is specific enough to return a single policy.
  Deactivate Redundant Policies: If there are policies that are no longer needed or are duplicates, consider deactivating or deleting them to eliminate the ambiguity.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on how to configure policies correctly and avoid conflicts.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes related to policy management in newer versions.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to view or manage policies, such as SPRO for configuration or SE11 for data dictionary views.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP Notes can provide insights into similar issues faced by other users and the recommended solutions.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant configuration settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.