How To Fix /PM0/ABP_BIZPRC309 - No BTS dates found for policy/contract

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_BIZPRC -

• Message number: 309

• Message text: No BTS dates found for policy/contract

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_BIZPRC309 - No BTS dates found for policy/contract ?

  The SAP error message /PM0/ABP_BIZPRC309 No BTS dates found for policy/contract typically indicates that the system is unable to find any Business Transaction Start (BTS) dates associated with a specific policy or contract. This can occur in various SAP modules, particularly in the context of contract management or business process management.
  Causes:
  
  Missing Data: The most common cause is that the relevant policy or contract does not have any associated BTS dates. This could be due to incomplete data entry or a failure to create the necessary records.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper association of BTS dates with policies or contracts.
  Data Migration Issues: If data was migrated from another system, it’s possible that the BTS dates were not transferred correctly.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view or access the BTS dates.
  
  Solutions:
  
  Check Data Entry: Verify that the policy or contract in question has been correctly set up and that all required fields, including BTS dates, have been filled out.
  Review Configuration: Check the configuration settings in the relevant SAP module to ensure that the system is set up to generate and associate BTS dates correctly.
  Data Consistency Check: Run data consistency checks to identify any discrepancies or missing data related to the policy or contract.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its context.
  User Authorizations: Ensure that the user encountering the error has the necessary permissions to access the relevant data.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific transaction codes related to contract management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.