How To Fix /PM0/ABP_BIZPRC249 - Policy &1: contract &2 does not exist in policy management system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_BIZPRC -

• Message number: 249

• Message text: Policy &1: contract &2 does not exist in policy management system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_BIZPRC249 - Policy &1: contract &2 does not exist in policy management system ?

  The SAP error message /PM0/ABP_BIZPRC249 Policy &1: contract &2 does not exist in policy management system typically indicates that the system is unable to find a specific contract associated with a policy in the policy management system. This can occur in various scenarios, such as when trying to process a transaction related to a policy or when attempting to retrieve policy details.
  Causes:
  
  Missing Contract: The contract number specified in the error message does not exist in the policy management system.
  Incorrect Policy or Contract Number: The policy or contract number may have been entered incorrectly.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Policy Deactivation: The policy or contract may have been deactivated or deleted.
  Authorization Issues: The user may not have the necessary permissions to access the contract or policy.
  
  Solutions:
  
  Verify Contract and Policy Numbers: Check the contract number and policy number for any typographical errors. Ensure that they are entered correctly.
  Check Policy Management System: Access the policy management system to confirm whether the contract exists. If it does not, you may need to create it or restore it if it was deleted.
  Data Synchronization: If the policy management system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to run synchronization jobs or check for any errors in the integration.
  Review Policy Status: Check if the policy is active. If it has been deactivated, you may need to reactivate it or create a new policy.
  User Authorization: Ensure that the user has the necessary authorizations to access the policy and contract. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to policy management for any specific guidance or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to policy management, such as IP01 (Create Policy) or IP02 (Change Policy).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.