How To Fix /PM0/ABP_BIZPRC079 - A policy loan exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABP_BIZPRC -

  • Message number: 079

  • Message text: A policy loan exists

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABP_BIZPRC079 - A policy loan exists ?

    The SAP error message /PM0/ABP_BIZPRC079 A policy loan exists typically indicates that there is an outstanding loan associated with an insurance policy in the system. This error is often encountered in the context of insurance or financial services modules within SAP, particularly when trying to perform actions that are not allowed while a policy loan is active.

    Cause:

    1. Outstanding Policy Loan: The primary cause of this error is that there is an existing loan taken against the insurance policy. The system prevents certain transactions (like policy surrender, cancellation, or certain updates) until the loan is settled or addressed.
    2. Data Integrity: The system enforces data integrity rules to ensure that financial transactions related to policies are valid and that the policyholder's obligations are met before proceeding with other actions.

    Solution:

    1. Review Policy Loan Details: Check the details of the policy loan associated with the policy. This can usually be done through the policy management or loan management screens in SAP.
    2. Repay the Loan: If applicable, arrange for the repayment of the outstanding loan. Once the loan is settled, the error should no longer occur.
    3. Adjust Loan Terms: If repayment is not feasible, consider adjusting the terms of the loan or discussing options with the policyholder, if you have the authority to do so.
    4. Consult Documentation: Refer to the SAP documentation or user manuals specific to your organization’s implementation for detailed steps on how to handle policy loans.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who specializes in the SAP insurance module for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to policy management and loan processing.
    • User Roles and Permissions: Ensure that you have the necessary permissions to view and modify policy loan information.
    • Training and Resources: Consider additional training on SAP insurance modules to better understand how policy loans are managed within the system.

    By addressing the outstanding policy loan, you should be able to resolve the error and proceed with the intended transaction.

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