How To Fix /PM0/ABG_PR_MESSAGES020 - Error while reading from master policy to be copied

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_PR_MESSAGES -

• Message number: 020

• Message text: Error while reading from master policy to be copied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_PR_MESSAGES020 - Error while reading from master policy to be copied ?

  The SAP error message /PM0/ABG_PR_MESSAGES020 typically indicates an issue encountered while trying to read from a master policy that is intended to be copied. This error can arise in various contexts, particularly in the area of policy management within SAP's insurance or financial modules.
  Possible Causes:
  
  Missing Master Policy: The master policy you are trying to copy may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the master policy.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the master policy.
  Configuration Issues: Incorrect configuration settings in the system could lead to this error.
  System Errors: Temporary system issues or bugs in the SAP application could also cause this error.
  
  Solutions:
  
  
  Verify Master Policy Existence: Check if the master policy you are trying to copy exists in the system. You can do this by navigating to the relevant transaction code or using the appropriate report.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access and copy the master policy. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  Data Consistency Check: Run data consistency checks or reports to identify any inconsistencies in the master policy data. You may need to correct any issues found.
  
  
  Review Configuration Settings: Check the configuration settings related to policy management to ensure they are set up correctly. This may involve reviewing customizing settings in the SAP system.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy) to navigate through policy management.
  Documentation: Review SAP documentation related to policy management and error handling for more insights.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error related to reading from the master policy in SAP.