How To Fix /PM0/ABG_PR_MESSAGES014 - Master policy number &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_PR_MESSAGES -

• Message number: 014

• Message text: Master policy number &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_PR_MESSAGES014 - Master policy number &1 does not exist ?

  The SAP error message /PM0/ABG_PR_MESSAGES014 Master policy number &1 does not exist typically occurs in the context of SAP's insurance or financial services modules, particularly when dealing with policy management. This error indicates that the system is unable to find a master policy associated with the number provided in the error message (represented by &1).
  Cause:
  
  Incorrect Policy Number: The policy number entered may be incorrect or mistyped.
  Policy Not Created: The master policy may not have been created in the system yet.
  Data Deletion: The policy could have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the policy.
  Configuration Issues: There may be configuration issues in the system that prevent the policy from being recognized.
  
  Solution:
  
  Verify Policy Number: Double-check the policy number for any typographical errors. Ensure that you are using the correct format.
  Check Policy Creation: Confirm that the master policy has been created in the system. You can do this by navigating to the relevant transaction or report that lists master policies.
  Review Deletion/Archiving: If the policy was previously created, check if it has been deleted or archived. You may need to consult with your system administrator or the relevant department.
  User Authorization: Ensure that you have the necessary permissions to access the policy. If not, contact your system administrator to grant the required access.
  Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to check for any underlying configuration issues that may be affecting policy visibility.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for policy management, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights.
  Documentation: Review the SAP documentation for the specific module you are working with to understand the expected behavior and data requirements for master policies.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.