How To Fix /PM0/ABG_PR_MESSAGES010 - Master Policy Does not Exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_PR_MESSAGES -

• Message number: 010

• Message text: Master Policy Does not Exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_PR_MESSAGES010 - Master Policy Does not Exist ?

  The SAP error message /PM0/ABG_PR_MESSAGES010 Master Policy Does not Exist typically occurs in the context of the SAP Policy Management module, particularly when dealing with insurance or financial products. This error indicates that the system is unable to find a master policy associated with the transaction or process you are trying to execute.
  Cause:
  
  Missing Master Policy: The most common cause is that the master policy you are trying to reference does not exist in the system. This could be due to data entry errors, or the policy may not have been created yet.
  Incorrect Policy Number: The policy number you are using may be incorrect or formatted improperly.
  Data Deletion: The master policy may have been deleted or archived, making it unavailable for the current transaction.
  Authorization Issues: There may be authorization issues preventing you from accessing the master policy.
  Configuration Issues: There could be configuration issues in the system that prevent the proper retrieval of the master policy.
  
  Solution:
  
  Verify Policy Existence: Check if the master policy exists in the system. You can do this by navigating to the relevant transaction code (e.g., using the policy management transaction) and searching for the policy number.
  Check Input Data: Ensure that the policy number and other related data are entered correctly. Look for typos or formatting issues.
  Consult with IT or SAP Support: If the policy should exist but cannot be found, consult with your IT department or SAP support team to investigate further. They can check the database for the existence of the policy and any potential issues.
  Review Authorizations: Ensure that you have the necessary authorizations to access the master policy. If not, request the appropriate permissions from your system administrator.
  Check Configuration: If you suspect a configuration issue, work with your SAP Basis or configuration team to review the settings related to policy management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy) to manage policies effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation related to Policy Management for best practices and troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.