How To Fix /PM0/ABG_CST_MESSAGE000 - Error while reading master policy name; key &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_CST_MESSAGE -

• Message number: 000

• Message text: Error while reading master policy name; key &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_CST_MESSAGE000 - Error while reading master policy name; key &1 ?

  The SAP error message /PM0/ABG_CST_MESSAGE000 typically indicates an issue related to reading a master policy name in the context of the SAP system, particularly in the area of policy management or configuration. The key &1 in the error message usually represents a specific identifier or name that the system is trying to access but is unable to do so.
  Possible Causes:
  
  Missing Master Policy: The master policy that the system is trying to read may not exist in the database.
  Incorrect Key: The key provided (represented by &1) may be incorrect or malformed, leading to the inability to locate the corresponding master policy.
  Authorization Issues: The user or process attempting to access the master policy may not have the necessary permissions.
  Data Corruption: There may be corruption in the database or in the configuration data related to the master policy.
  Configuration Issues: There may be misconfigurations in the system settings that prevent the proper reading of the master policy.
  
  Solutions:
  
  
  Verify Existence of Master Policy:
  
  Check the database or configuration settings to ensure that the master policy associated with the key &1 exists.
  Use transaction codes like SPRO or relevant configuration transactions to navigate to the policy settings.
  
  
  
  Check the Key:
  
  Ensure that the key being used is correct. If it is being generated dynamically, check the logic that generates this key.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the master policy. You may need to check roles and permissions in the user profile.
  
  
  
  Database Integrity Check:
  
  Perform a database integrity check to ensure that there is no corruption in the relevant tables. This may involve running specific SAP transactions or database tools.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or updates that can resolve the problem.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the process to see where it fails. This may provide more insight into the root cause of the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message, context, and any steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing policies, such as SPRO for configuration, SE11 for data dictionary, and SE16 for table data browsing.
  Documentation: Review SAP documentation related to policy management and configuration for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the error related to reading the master policy name in SAP.