How To Fix /PM0/ABG_BCA_MESSAGE002 - Cannot determine data of master policy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_BCA_MESSAGE -

• Message number: 002

• Message text: Cannot determine data of master policy &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_BCA_MESSAGE002 - Cannot determine data of master policy &1 ?

  The SAP error message /PM0/ABG_BCA_MESSAGE002 Cannot determine data of master policy &1 typically occurs in the context of the SAP Policy Management module, particularly when dealing with insurance or financial products. This error indicates that the system is unable to retrieve or find the necessary data related to a specified master policy.
  Causes:
  
  Missing Master Policy Data: The master policy referenced by the identifier &1 may not exist in the system or may have been deleted.
  Incorrect Policy Number: The policy number provided may be incorrect or formatted improperly.
  Authorization Issues: The user may not have the necessary permissions to access the master policy data.
  Data Inconsistencies: There may be inconsistencies or corruption in the database that prevent the system from retrieving the policy data.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, affecting the retrieval of policy data.
  
  Solutions:
  
  Verify Policy Number: Check the policy number you are using to ensure it is correct and exists in the system.
  Check Data Existence: Use transaction codes like SE16 or SE11 to look up the relevant tables (e.g., T_Policy) to see if the master policy data exists.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the master policy data. This can be checked in transaction SU53 or by consulting with your security team.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any data integrity issues. This may involve using transaction codes like SARA for archiving or SDBA for database analysis.
  Consult Configuration: Review the configuration settings related to policy management to ensure everything is set up correctly. This may involve checking customizing settings in transaction SPRO.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), SU53 (Authorization Check), and SPRO (Customizing).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Policy Management for any specific guidelines or best practices that may help in resolving the issue.
  
  By following these steps, you should be able to diagnose and resolve the error message regarding the inability to determine data for the master policy.