How To Fix /PM0/ABG_API_MESSAGE002 - Master policy is reversed and can only be loaded in the inquiry

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_API_MESSAGE -

• Message number: 002

• Message text: Master policy is reversed and can only be loaded in the inquiry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_API_MESSAGE002 - Master policy is reversed and can only be loaded in the inquiry ?

  The SAP error message /PM0/ABG_API_MESSAGE002 indicates that a master policy has been reversed and can only be loaded in the inquiry. This typically occurs in the context of insurance or financial services modules within SAP, particularly when dealing with policy management.
  Cause:
  
  Reversed Master Policy: The master policy has been reversed, meaning that it has been canceled or voided in the system. This can happen due to various reasons, such as corrections, adjustments, or changes in business requirements.
  Data Integrity Issues: There may be inconsistencies in the data related to the master policy, which prevents it from being processed in the usual manner.
  System Configuration: The system may be configured to restrict certain actions on reversed policies, leading to this error when attempting to load or process the policy.
  
  Solution:
  
  Check Policy Status: Verify the status of the master policy in the system. If it is indeed reversed, you will need to handle it according to your business processes.
  Load in Inquiry Mode: Since the error message states that the policy can only be loaded in inquiry mode, you should access the policy in this mode to view its details without attempting to process it further.
  Consult Documentation: Review the relevant SAP documentation or user manuals for your specific module to understand the implications of a reversed policy and the correct procedures to follow.
  Contact Support: If you are unsure how to proceed or if the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate policy management, such as those for viewing policy details or managing policy statuses.
  User Roles and Permissions: Ensure that you have the appropriate permissions to access and manage policies in the system, as restrictions may lead to similar errors.
  
  By following these steps, you should be able to address the error and understand how to work with reversed master policies in SAP.