How To Fix /PM0/ABD_MESSAGES021 - It is not possible to create a correspondence date without a policy no.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABD_MESSAGES -

• Message number: 021

• Message text: It is not possible to create a correspondence date without a policy no.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABD_MESSAGES021 - It is not possible to create a correspondence date without a policy no. ?

  The SAP error message /PM0/ABD_MESSAGES021 indicates that the system is unable to create a correspondence date because a policy number is missing. This error typically occurs in the context of managing insurance policies or similar financial products within the SAP system, particularly in modules related to insurance or asset management.
  Cause:
  
  Missing Policy Number: The primary cause of this error is that the transaction or process you are trying to execute requires a valid policy number, which has not been provided or is not available in the system.
  Incorrect Data Entry: The user may have overlooked entering the policy number or may have entered it incorrectly.
  System Configuration: There may be configuration settings in the SAP system that require a policy number for certain operations, and these settings may not be aligned with the current process.
  
  Solution:
  
  Check Input Fields: Ensure that the policy number field is filled in correctly. If you are entering data manually, double-check for typos or missing entries.
  Review Transaction Context: Make sure you are in the correct transaction or process that requires a policy number. If you are unsure, consult the documentation or help resources related to the specific transaction.
  Consult with IT or SAP Support: If you believe that the policy number should be available but is not, consult with your IT department or SAP support team. They can help investigate whether there are issues with data integrity or system configuration.
  System Configuration Review: If you have access to system configuration, check the settings related to policy management to ensure that they are set up correctly to require or allow the creation of correspondence dates without a policy number.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with (e.g., SAP Insurance, SAP Financial Services) for more details on policy management and correspondence processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in policy management, such as creating or managing policies, and ensure you are using them correctly.
  User Training: If this error is common among users, consider providing additional training or resources to help users understand the importance of entering a policy number and how to do so correctly.
  
  By addressing the missing policy number and ensuring that all required fields are filled out correctly, you should be able to resolve the error and proceed with your transaction.