How To Fix /PM0/ABC_PREVIEW072 - Application &1; CBC payment received; amounts are not completely cleared

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABC_PREVIEW -

• Message number: 072

• Message text: Application &1; CBC payment received; amounts are not completely cleared

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABC_PREVIEW072 - Application &1; CBC payment received; amounts are not completely cleared ?

  The SAP error message /PM0/ABC_PREVIEW072 indicates that there is an issue with the clearing of amounts related to a CBC (Central Bank Clearing) payment. This error typically arises when the amounts received in a payment do not match the amounts that are expected to be cleared in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Partial Payments: The payment received may not cover the full amount of the invoice or obligation, leading to discrepancies.
  Incorrect Payment Amount: The amount recorded in the payment may differ from the amount expected in the system due to data entry errors or miscommunication.
  Currency Differences: If the payment is made in a different currency, fluctuations in exchange rates may cause discrepancies in the amounts.
  Clearing Configuration Issues: There may be issues with the configuration of the clearing process in SAP, leading to improper handling of payments.
  Open Items: There may be open items in the accounts that have not been cleared properly, causing the system to flag the payment as not completely cleared.
  
  Solution:
  
  Review Payment Details: Check the payment details against the invoices or obligations to ensure that the amounts match. If there are discrepancies, correct them.
  Adjust Open Items: Use transaction codes like F-32 (Clear Customer) or F-44 (Clear Vendor) to manually clear any open items that are causing the issue.
  Reconcile Payments: Ensure that all payments are reconciled properly in the system. This may involve checking bank statements and ensuring that all transactions are recorded accurately.
  Check Currency Settings: If currency differences are suspected, verify the currency settings and exchange rates used in the transaction.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to payment processing and clearing.
  Use SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on resolving similar issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL5N (Customer Line Item Display) to investigate the transactions related to the error.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message and context.
  Documentation: Review SAP documentation and user manuals related to payment processing and clearing to understand the expected behavior and configurations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.