How To Fix /PM0/ABC_PREVIEW065 - FS-PM: Dual Control

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABC_PREVIEW -

• Message number: 065

• Message text: FS-PM: Dual Control

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABC_PREVIEW065 - FS-PM: Dual Control ?

  The SAP error message /PM0/ABC_PREVIEW065 FS-PM: Dual Control typically relates to the dual control mechanism in the SAP FS-PM (Financial Services - Policy Management) module. This mechanism is designed to ensure that certain critical actions or changes within the system require approval from two different users, enhancing security and compliance.
  Cause:
  The error message usually indicates that a dual control process has been triggered, and the necessary approvals have not been completed. This can occur in scenarios such as:
  
  Pending Approval: A transaction or change has been initiated but is awaiting approval from another user.
  Insufficient Authorizations: The user attempting to perform an action does not have the necessary authorizations to bypass the dual control requirement.
  Configuration Issues: There may be issues with the configuration of the dual control settings in the system.
  
  Solution:
  To resolve the /PM0/ABC_PREVIEW065 FS-PM: Dual Control error, you can take the following steps:
  
  
  Check Approval Status: Verify if the transaction or change you are trying to execute is pending approval. You may need to contact the user responsible for approving the action.
  
  
  Review User Authorizations: Ensure that you have the necessary authorizations to perform the action. If not, you may need to request additional permissions from your SAP security team.
  
  
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or FS-PM configuration team to review the dual control settings. They can check if the dual control is set up correctly and if any adjustments are needed.
  
  
  Transaction Logs: Review transaction logs or audit trails to identify any issues or errors that may have occurred during the approval process.
  
  
  Documentation and Support: Refer to SAP documentation for FS-PM regarding dual control processes. If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Dual Control in SAP: This is a security feature that requires two users to be involved in critical transactions, ensuring checks and balances.
  FS-PM Module: The Financial Services - Policy Management module is used for managing insurance policies and related financial transactions.
  User Roles and Authorizations: Understanding user roles and the authorization concept in SAP is crucial for troubleshooting issues related to dual control.
  
  By following these steps, you should be able to address the error message and ensure that the dual control process is functioning as intended.