How To Fix /PM0/ABB_MESSAGES838 - To display data at contract level, select an identical insured object

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 838

• Message text: To display data at contract level, select an identical insured object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES838 - To display data at contract level, select an identical insured object ?

  The SAP error message /PM0/ABB_MESSAGES838 indicates that there is an issue with displaying data at the contract level due to the selection of an insured object that does not match the expected criteria. This error typically arises in the context of insurance or contract management modules within SAP, where specific insured objects are associated with contracts.
  Cause:
  The error occurs when the system is unable to find a matching insured object for the contract you are trying to access. This can happen due to several reasons:
  
  Mismatch in Insured Object: The insured object you selected does not correspond to the contract you are trying to view.
  Data Integrity Issues: There may be inconsistencies or missing data in the database that prevent the system from linking the insured object to the contract.
  Incorrect Selection: The user may have selected the wrong insured object or contract inadvertently.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Selection: Ensure that you have selected the correct insured object that is associated with the contract you are trying to view. Check the details of both the insured object and the contract to confirm they match.
  
  
  Check Contract Details: Review the contract details to ensure that it is active and correctly configured. Look for any discrepancies in the insured object assignments.
  
  
  Data Consistency Check: If you have access to the backend, perform a data consistency check to identify any issues with the insured objects or contracts. This may involve running specific reports or transactions that can highlight inconsistencies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to the specific module you are working with. There may be additional guidelines or troubleshooting steps provided.
  
  
  Contact Support: If the issue persists after verifying the selections and checking for data integrity, consider reaching out to your SAP support team or consulting with an SAP expert. They may have access to tools and resources to diagnose and fix the underlying issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes, workarounds, or additional information about known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate the contract and insured object management processes in SAP.
  User Training: Ensure that users are adequately trained on how to select insured objects and contracts to minimize the occurrence of this error in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.