How To Fix /PM0/ABB_MESSAGES803 - Policy number entered is not within external number range interval

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 803

• Message text: Policy number entered is not within external number range interval

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES803 - Policy number entered is not within external number range interval ?

  The SAP error message /PM0/ABB_MESSAGES803 indicating that "Policy number entered is not within external number range interval" typically occurs in the context of insurance or policy management within the SAP system. This error suggests that the policy number you are trying to enter does not fall within the predefined range of valid policy numbers set up in the system.
  Cause:
  
  
  Number Range Configuration: The policy number you are trying to enter is outside the defined external number range for policy numbers in the system. This could happen if:
  
  The number range has not been properly configured.
  The policy number you are entering is either too low or too high compared to the defined range.
  The number range has been changed or deleted after the policy was created.
  
  
  
  Incorrect Input: The policy number may have been entered incorrectly, such as typographical errors or formatting issues.
  
  
  System Settings: The system may not be set up to allow the entry of new policy numbers if the number range is exhausted or not properly maintained.
  
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) in SAP.
  Look for the number range object related to policy numbers (this could be specific to your implementation).
  Verify the defined intervals for the external number range and ensure that the policy number you are trying to enter falls within this range.
  
  
  
  Adjust Number Range:
  
  If the number range is exhausted or incorrectly set, you may need to adjust it. This can involve:
  
  Extending the number range.
  Creating a new number range if necessary.
  
  
  Ensure that you have the appropriate authorizations to make these changes.
  
  
  
  Verify Input:
  
  Double-check the policy number you are entering for any errors.
  Ensure that you are using the correct format and that the number is valid.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding the management of policy numbers and number ranges.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for assistance. They may have additional insights or access to logs that can help diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO for number range management and SPRO for configuration settings.
  User Authorizations: Ensure that you have the necessary permissions to view and modify number ranges.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.