How To Fix /PM0/ABB_MESSAGES679 - Not possible to change underwriting decision for coverage &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 679

• Message text: Not possible to change underwriting decision for coverage &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES679 - Not possible to change underwriting decision for coverage &1 ?

  The SAP error message /PM0/ABB_MESSAGES679 indicates that there is an issue with changing the underwriting decision for a specific coverage in the context of insurance or risk management within the SAP system. This error typically arises in the SAP for Insurance (SAP FS-ICM or SAP FS-PM) module.
  Cause:
  The error message usually occurs due to one or more of the following reasons:
  
  
  Status Restrictions: The coverage or the associated policy may be in a status that does not allow changes to the underwriting decision. For example, if the policy is already finalized or in a closed state, changes may not be permitted.
  
  
  Authorization Issues: The user may not have the necessary permissions to make changes to the underwriting decision for the specified coverage.
  
  
  Business Rules: There may be specific business rules or validations in place that prevent changes to the underwriting decision based on certain conditions (e.g., time limits, risk assessments).
  
  
  Data Integrity Issues: There could be inconsistencies or missing data in the coverage or policy that prevent the system from processing the change.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Coverage Status: Verify the status of the coverage and the associated policy. If the status is not conducive to making changes (e.g., finalized, closed), you may need to take additional steps to reopen or modify the status.
  
  
  Review Authorizations: Ensure that the user attempting to make the change has the appropriate authorizations. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  Consult Business Rules: Review any business rules or validations that may be in place regarding underwriting decisions. This may involve consulting with business analysts or stakeholders to understand the conditions under which changes are allowed.
  
  
  Data Validation: Check for any data integrity issues related to the coverage or policy. Ensure that all required fields are filled out correctly and that there are no inconsistencies in the data.
  
  
  System Logs: Review system logs or error messages for additional context that may help identify the root cause of the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for the FS-ICM or FS-PM modules to understand the business processes and configurations related to underwriting decisions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.