How To Fix /PM0/ABB_MESSAGES672 - Adjustment not permitted for one-time premium

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 672

• Message text: Adjustment not permitted for one-time premium

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES672 - Adjustment not permitted for one-time premium ?

  The SAP error message /PM0/ABB_MESSAGES672 Adjustment not permitted for one-time premium typically occurs in the context of managing insurance policies or financial products where one-time premiums are involved. This error indicates that an adjustment (such as a change in the premium amount or policy details) is not allowed for a one-time premium payment.
  Cause:
  
  One-Time Premium Nature: One-time premiums are usually non-recurring payments. The system is designed to treat them differently from regular premiums, which can be adjusted or modified.
  Policy Status: The policy may be in a status that does not allow adjustments (e.g., closed, canceled, or completed).
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict adjustments for one-time premiums.
  Business Rules: Organizational policies or business rules may dictate that adjustments to one-time premiums are not permitted.
  
  Solution:
  
  Review Policy Status: Check the status of the policy associated with the one-time premium. If it is closed or in a non-adjustable state, you may need to take different actions (e.g., creating a new policy).
  Consult Configuration: Work with your SAP administrator or consultant to review the configuration settings related to one-time premiums. Adjustments may need to be enabled in the system settings.
  Business Process Review: Ensure that the adjustment you are trying to make aligns with your organization’s business processes. If adjustments are not allowed, consider alternative solutions, such as issuing a new policy or creating a credit note.
  Documentation: Refer to SAP documentation or user manuals for specific guidelines on handling one-time premiums and adjustments.
  Contact Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Modules: This error is likely related to SAP modules such as SAP FS-PM (Financial Services - Policy Management) or SAP FS-CD (Financial Services - Collections and Disbursements).
  User Roles: Ensure that the user attempting to make the adjustment has the necessary permissions to perform such actions in the system.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.