How To Fix /PM0/ABB_MESSAGES657 - Incomplete TCN must be rated manually or must be premium-exempt

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 657

• Message text: Incomplete TCN must be rated manually or must be premium-exempt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES657 - Incomplete TCN must be rated manually or must be premium-exempt ?

  The SAP error message /PM0/ABB_MESSAGES657 indicates that there is an issue with a TCN (Transaction Control Number) that is incomplete and cannot be processed automatically. This typically occurs in the context of billing or rating processes within SAP, particularly in industries like telecommunications or utilities where TCNs are used to track transactions.
  Cause:
  
  Incomplete Data: The TCN may be missing required information or parameters that are necessary for the rating process to be completed automatically.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the inability to process the TCN.
  Premium-Exempt Transactions: The TCN may be flagged as premium-exempt, meaning it does not require standard rating processes.
  System Errors: There could be underlying system errors or bugs that prevent the TCN from being processed.
  
  Solution:
  
  Manual Rating: If the TCN cannot be rated automatically, you may need to manually rate the transaction. This involves reviewing the transaction details and applying the appropriate rates or charges.
  Check Data Completeness: Review the TCN for any missing or incomplete data. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings related to TCN processing in SAP. Ensure that all necessary parameters are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling TCNs and the rating process.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights into system-specific issues or bugs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting or processing TCNs (e.g., transaction codes for billing, rating, or configuration).
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the error message and ensure that TCNs are processed correctly in your SAP system.