How To Fix /PM0/ABB_MESSAGES585 - Commission agent role &1 must occur exactly once

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 585

• Message text: Commission agent role &1 must occur exactly once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES585 - Commission agent role &1 must occur exactly once ?

  The SAP error message /PM0/ABB_MESSAGES585 indicates that there is an issue with the configuration of the commission agent role in the system. Specifically, the error states that the commission agent role must occur exactly once, which suggests that there is a problem with how the roles are assigned or defined in the system.
  Cause:
  
  Duplicate Entries: The commission agent role may have been assigned multiple times to the same entity (e.g., a customer or vendor).
  Missing Role Assignment: The role may not be assigned at all, or it may be incorrectly configured.
  Configuration Issues: There may be issues in the configuration settings related to the commission agent roles in the relevant customizing settings.
  
  Solution:
  
  
  Check Role Assignments:
  
  Navigate to the relevant master data (e.g., customer or vendor) and check the assigned roles.
  Ensure that the commission agent role is assigned only once. If it is assigned multiple times, remove the duplicates.
  
  
  
  Review Configuration:
  
  Go to the customizing settings (transaction SPRO) and check the configuration for commission agents.
  Ensure that the settings for the commission agent role are correctly defined and that there are no conflicting entries.
  
  
  
  Data Consistency Check:
  
  Use transaction codes like SE16 or SE11 to check the underlying database tables for any inconsistencies related to commission agent roles.
  Look for any entries that may violate the "must occur exactly once" rule.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to commission agent roles for any specific guidelines or best practices.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO for configuration settings.
  SE16 or SE11 for data table checks.
  BP for business partner role assignments.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the commission agent role is correctly configured in your SAP system.