How To Fix /PM0/ABB_MESSAGES457 - Premium payer must be living

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 457

• Message text: Premium payer must be living

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES457 - Premium payer must be living ?

  The SAP error message /PM0/ABB_MESSAGES457 indicating "Premium payer must be living" typically arises in the context of insurance or financial services modules within SAP, particularly when dealing with policy management or premium payments. This error suggests that the system has identified an issue with the status of the premium payer, which is likely linked to their living status.
  Cause:
  
  Inactive or Deceased Status: The premium payer (the individual or entity responsible for paying the premium) may be marked as deceased or inactive in the system. This could be due to data entry errors or updates that have not been reflected in the system.
  Data Integrity Issues: There may be inconsistencies in the master data related to the premium payer, such as missing or incorrect information regarding their status.
  Policy Configuration: The policy may have specific configurations that require the premium payer to be living for the policy to be valid or for transactions to proceed.
  
  Solution:
  
  Verify Premium Payer Status: Check the master data of the premium payer in the system. Ensure that their status is correctly set to "active" or "living." If they are marked as deceased, you may need to update this information if it is incorrect.
  Update Master Data: If the premium payer is indeed living but marked incorrectly, update their status in the system. This may require appropriate authorization depending on your organization's data governance policies.
  Consult with Relevant Departments: If you are unsure about the status or how to update it, consult with the relevant department (e.g., HR, customer service, or data management) to ensure that the information is accurate and up to date.
  Review Policy Configuration: If the issue persists, review the policy configuration settings to ensure that there are no restrictions or conditions that are causing this error.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation or help portal for more detailed information on error messages and their resolutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the premium payer's master data or policy details (e.g., transaction codes for policy management).
  User Roles and Permissions: Ensure that you have the necessary permissions to view and edit the premium payer's information in the system.
  Support Channels: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.