How To Fix /PM0/ABB_MESSAGES390 - Premium payer &1 is assigned more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 390

• Message text: Premium payer &1 is assigned more than once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES390 - Premium payer &1 is assigned more than once ?

  The SAP error message /PM0/ABB_MESSAGES390 indicating that "Premium payer &1 is assigned more than once" typically arises in the context of managing premium payers in the SAP system, particularly in modules related to insurance or financial services. This error suggests that a specific premium payer (identified by &1, which is a placeholder for the actual payer ID) has been assigned to multiple records or entities, which is not allowed according to the business rules configured in the system.
  Cause:
  
  Duplicate Assignment: The primary cause of this error is that the same premium payer has been assigned to more than one contract, policy, or entity within the system. This could happen due to data entry errors, system migrations, or incorrect configuration settings.
  Data Integrity Issues: There may be issues with data integrity where the same payer is inadvertently linked to multiple records.
  Configuration Settings: The system may have specific configuration settings that restrict a premium payer to a single assignment.
  
  Solution:
  
  
  Identify Duplicate Assignments:
  
  Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., tables related to premium payers) to find where the duplicate assignments are occurring.
  Check the specific records associated with the premium payer ID mentioned in the error message.
  
  
  
  Correct the Assignments:
  
  Once you identify the duplicate assignments, you will need to decide which assignment is valid and which should be removed or modified.
  Update the records to ensure that each premium payer is only assigned to one entity.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the relevant SAP module to ensure that the rules regarding premium payer assignments are correctly set up.
  If necessary, consult with your SAP functional consultant to adjust the configuration to prevent future occurrences.
  
  
  
  Data Cleanup:
  
  If the issue is widespread, consider performing a data cleanup to ensure that all premium payer assignments are unique and valid.
  
  
  
  Testing:
  
  After making the necessary changes, conduct thorough testing to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to premium payer management for specific guidelines on handling assignments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists or if you are unsure about making changes, consider reaching out to SAP support or your internal SAP team for assistance.
  
  By following these steps, you should be able to resolve the error and ensure that premium payers are assigned correctly within your SAP system.