How To Fix /PM0/ABB_MESSAGES365 - Insured person not auth. to receive benefits for subcoverage type "Death"

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 365

• Message text: Insured person not auth. to receive benefits for subcoverage type "Death"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES365 - Insured person not auth. to receive benefits for subcoverage type "Death" ?

  The SAP error message /PM0/ABB_MESSAGES365 indicates that an insured person is not authorized to receive benefits for a specific subcoverage type, in this case, "Death." This error typically arises in the context of SAP's Health Insurance or Benefits Management modules, where eligibility and authorization checks are performed based on the insured person's coverage details.
  Cause:
  
  Eligibility Issues: The insured person may not be eligible for death benefits due to policy terms, conditions, or specific coverage limitations.
  Coverage Type Mismatch: The subcoverage type "Death" may not be included in the insured person's current coverage plan.
  Data Entry Errors: There may be incorrect or incomplete data in the insured person's profile or coverage details.
  Authorization Settings: The system may have specific authorization settings that restrict access to certain benefits based on the insured person's status or other criteria.
  
  Solution:
  
  Verify Coverage Details: Check the insured person's coverage plan to ensure that death benefits are included. This can be done by reviewing the policy documents or the coverage settings in the SAP system.
  Check Eligibility Criteria: Review the eligibility criteria for the death benefits to ensure that the insured person meets all necessary conditions.
  Correct Data Entry: Ensure that all relevant data for the insured person is correctly entered in the system. This includes personal details, coverage types, and any other relevant information.
  Consult with Admin/HR: If you are not able to resolve the issue, consult with your HR or benefits administration team to understand the specific reasons for the authorization failure and to make any necessary adjustments.
  System Configuration: If you have access to system configuration, check the authorization settings related to benefits and ensure they are set up correctly.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for the specific module you are using (e.g., SAP HCM, SAP Benefits Management) for detailed information on eligibility and coverage settings.
  Support Forums: Check SAP community forums or support channels for similar issues and solutions shared by other users.
  Training Resources: If you are frequently encountering such issues, consider training sessions or resources on managing benefits and coverage in SAP.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.